US Shipping & Returns

US Shipping

MUSCLYNE ships to addresses throughout the United States.

• Processing: most MUSCLYNE pieces are made to order, so production begins after your order is placed rather than shipping from existing stock.
• Estimated delivery: approximately 5–16 days from when your order is placed, depending on the product and production queue.
• Shipping cost: standard shipping is $5.99. Orders of $109 or more ship free automatically.
• Tracking: you'll receive a tracking link by email as soon as your order ships.

Exact delivery estimates and shipping costs for your specific order are always confirmed at checkout before you pay.

Return & Refund Policy

Thank you for shopping with MUSCLYNE.

Our tees and tanks are printed to order. Standard catalog items are still eligible for our voluntary 30-day return policy, including if you change your mind or choose the wrong size.

This policy applies to orders placed through the MUSCLYNE online store and delivered to customers in the United States.

1. 30-day returns — including size and change of mind

You have 30 days after delivery to request a return, including if you change your mind or choose the wrong size or color.

For this voluntary return, the item must be unworn, unused, with its tags and original packaging. Please keep your order confirmation or another proof of purchase.

Email info@musclyne.de with your order number and the item you would like to return. We will send you the correct return address and instructions. Please contact us before shipping anything back.

For a different size or color, request a return and place a new order for the item you want. If you need help choosing a size, contact us before ordering.

2. Damaged, Defective or Incorrect Items

We want every MUSCLYNE order to arrive in proper condition. If your product arrives damaged, materially defective, misprinted, incorrectly embroidered or printed, mislabeled, or different from the product you ordered, please contact us as soon as possible and preferably within 30 days after delivery.

Please provide: your order number; a description of the problem; and clear photos showing the item and the issue.

After reviewing your claim, we may offer, as appropriate, a free replacement or a full or partial refund. Nothing in this policy limits any rights you may have under applicable law.

3. Wrong Size Caused by MUSCLYNE

If you ordered the correct size but received a different size due to a fulfillment or labeling error, please contact us. Once the error has been verified, we will arrange an appropriate remedy, such as a replacement or refund, at no additional product cost to you. If the size you selected was delivered correctly but does not fit, you can use the 30-day voluntary return described above.

4. Returns Without Prior Authorization

Please do not send products back without contacting us first. Because our products may be fulfilled through different production facilities, the return address shown on your package may not be the correct address for processing a return. Unauthorized returns may not be eligible for a refund or replacement. Contact us first so we can provide the appropriate instructions.

5. Return Shipping

If a return is required because of an error attributable to MUSCLYNE or our fulfillment partner, we will provide appropriate return instructions and, where required, cover reasonable return shipping costs.

For a voluntary return because of a size choice or change of mind, the customer may be responsible for return shipping costs unless otherwise agreed. We will explain the return process and any applicable shipping costs when you contact us.

6. Refunds

We will notify you after receiving and inspecting your return. Approved refunds are issued to your original payment method within 10 business days. Your bank or payment provider may need additional time to show the refund. If more than 15 business days have passed since approval, please contact us.

Original shipping charges may not be refundable for voluntary returns unless required by applicable law. If the entire order is refunded because the order was defective, incorrect, or otherwise eligible for a full refund, applicable shipping charges will also be handled as required by law and the circumstances of the claim.

7. Lost or Undelivered Orders

If your tracking information indicates a delivery problem or your order has not arrived within the expected delivery period, please contact us. We will review the shipment and work with our fulfillment and shipping partners to determine the appropriate solution. Please make sure the shipping address entered during checkout is complete and accurate.

8. Incorrect or Insufficient Shipping Address

Customers are responsible for providing a complete and accurate delivery address when placing an order. If an order cannot be delivered because the customer provided an incorrect or incomplete address, additional shipping or replacement costs may apply where permitted by law.

Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed once production or fulfillment has begun.

9. Order Changes and Cancellations

Because many MUSCLYNE products are made to order, production may begin shortly after your purchase. If you need to change or cancel your order, contact us immediately. We will try to accommodate your request, but changes or cancellations cannot be guaranteed once production or fulfillment has started.

10. Customized and Personalized Products

This exception applies only to items individually customized with a customer's own text, image or other personal specification. Standard MUSCLYNE designs printed after an order is placed are not individually personalized and qualify for the 30-day return policy. Individually personalized products cannot be returned for change of mind or incorrect size selection, except where required by applicable law. If a customized product arrives damaged, defective, or materially different from what was ordered, please contact us so we can review the issue.

11. Sale and Promotional Items

Unless otherwise stated at the time of purchase, sale and promotional items are subject to the same 30-day return conditions described in this policy.

Products explicitly marked “Final Sale” cannot be returned or exchanged for buyer's remorse or incorrect size selection, except where required by applicable law or where the product is defective, damaged, or incorrectly fulfilled.

12. State-Specific Consumer Rights

This policy is intended to apply to customers throughout the United States. Certain states may provide consumers with additional rights or impose additional requirements concerning returns, refunds, warranties, disclosures, or defective merchandise.

Nothing in this Return & Refund Policy is intended to exclude, restrict, or waive any rights that cannot legally be excluded, restricted, or waived under applicable federal or state law. Where applicable law provides greater consumer protection than this policy, the applicable law will control.

13. Contact Us

If there is a problem with your MUSCLYNE order, please contact us before returning any product.

MUSCLYNE
Email: info@musclyne.de
Website: musclyne.de

Please include your order number and, for damaged, defective, or incorrect products, clear photographs of the issue so we can assist you as quickly as possible.